Shipping & Delivery

Shipping & Delivery

We will send your order as soon as we can after we confirm your payment. We usually process and send out all orders within two days of getting them. We will let you know if there is any delay with your order. We will also tell you if the items you ordered are out of stock.

We only deliver to addresses in mainland UK. We cannot guarantee when your order will arrive. If something happens that stops us from delivering your order on time, we will contact you to arrange a different delivery date.

We have two delivery options, standard UK Royal Mail 1st Class and premium courier service.

You can get standard UK delivery for free if your order is between £20 and £100. You can get premium delivery for free if your order is £100 or more.

You can choose to upgrade to premium delivery for £4.50 if your order is less than £100.

For the above premium upgrade, You will need to sign for your order when it arrives.

If you choose premium delivery, we will try to send your order on the same day if you order before 1:00pm. You should get your order within one or two days (weekdays only).

If you choose standard delivery, we will try to send your order within two days of getting it. Delivery by Royal Mail 1st Class usually takes one to three days after we send it. But sometimes it can take up to seven days before we know if your order is missing. If you don’t get your order after this time, please let us know as soon as possible.

Please remember that some of the items we sell are too big for a letterbox. If this happens, the delivery company will leave a card to tell you they tried to deliver your order. Sometimes the Royal Mail will also leave your order behind a gate or outside your door.